We understand we cant get it right every time. If you are not happy with your purchase please send it back to:
32 - 33 The Maltings Shopping Centre
Please use the original packaging it was sent in and attach our address to the front (returns address above) . Please note returns are not free and must be paid by the customer.
Please note when returning your purchase/purchases:
Items must be returned within 14 working days of being received
Items must not be visible worn, damaged, or marked in any way what so ever. items must not have any odours, this includes aftershave, deodorant or smoke.
Items must have all relevant tags still attached.
When returning shoes they must be inside the box, unworn.
Once we have received your item you have three options
Refund- Please not this may take up to 5 working days depending on your bank.
Store credit- This is done instantly, just use it at the checkout.
Exchange- To exchange please let us know via email at; firstname.lastname@example.org